Captain Circuit help desk

Support

Need help with Captain Circuit? Send us an email and we’ll help you get back on the field.

Email support
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Before you email

Help us help you

Include the following when reporting a problem:

  • Your device model
  • Your iOS or iPadOS version
  • Your Captain Circuit app version
  • What you expected to happen
  • What happened instead
  • Steps that reproduce the problem
  • A screenshot or short screen recording, when useful

Protect your account: Never send your Apple Account password, payment-card information, or verification codes.

Common questions

Support FAQs

How do I restore the Full Game Unlock?

Open Captain Circuit, go to Settings, choose Full Game, and select Restore Purchases. Use the same Apple Account that made or received access to the original purchase.

My purchase is pending. What does that mean?

The App Store may be waiting for approval or payment completion. Full Game access will activate automatically when Apple completes the purchase.

Does the Full Game Unlock immediately unlock every team?

No. The Full Game Unlock gives you access to continued Circuit Cup progression. Teams are still recruited by winning the Circuit Cup.

I purchased the Full Game Unlock, but access is not showing.

Make sure the device is online, then open Settings in Captain Circuit and choose Restore Purchases. If access still does not appear, contact support and include the app version and a description of what you see.

Can I play with a controller?

Yes. Captain Circuit supports compatible game controllers in addition to touch controls.

Does Captain Circuit require an account?

No Captain Circuit account is required.

Are there advertisements or subscriptions?

No. Captain Circuit has no advertisements and the Full Game Unlock is a one-time purchase, not a subscription.

How do I report a gameplay or visual bug?

Email support@captaincircuit.app with the device, operating-system version, app version, reproduction steps, and a screenshot or short recording where possible.